Frequently asked questions
How do you charge for your services?
Ingez’s affordable fees are calculated based on the distance covered to run an errand. Our average price range is between 20 LE to 75 LE. But prices for unique tasks which require long waiting or processing times and/or unique skills will be determined according to the task.
By calling our hotline, a customer can receive an accurate price quote for the task required.
For example, if you want to buy flowers from El- Maadi and send them to your wife in Garden city, this will cost you 30 LE for the errand plus the cost of the flowers.
Where are the assistants located ?
Covering all Cairo areas, from the 5th Settlement to 6th of October City. Ingez’s future plans include expanding to other governorates as well.
Can your assistants work for me even though I'm in a different country?
Yes, we offer our services to clients worldwide. With Ingez, distance is no longer an issue. Even if you live abroad, you can benefit from Ingez’s services.
What services does Ingez offer?
We provide a wide range of services and handle anything from grocery shopping to picking up or dropping off your dry cleaning, There is a lot of variety in what we do. Ingez can basically take care of anything on your to-do list.However, we don't deliver pets and food.
Can you do rush tasks?
We can handle most time-sensitive tasks, within reason. Please type "time sensitive" and note the deadline by which you need the task completed in your request subject line.
Can I request an assistant who speaks a foreign language ?
We work for English/Arabic-speaking clients worldwide.
What if a service I require is not listed?
Just ask! We will do what we can to assist you. However, requests for services which are illegal will not be granted.
What are your working hours?
We complete your tasks saving time and effort from 9:00 AM to 9:00 PM, Last order at 8:00 PM.Friday is off.
How can I reach you?
Call us on our hotline 01221910131 || 01009104521.
or place your order online
Can I track my order online?
Yes! With our online tracking system you can track your orders and get all the updates.
Delegate your tasks to Ingez's assistants, enjoy doing what you love, and leave the rest to us.